Privacy Protection

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: June 9, 2025

Quick Summary

What we collect: Account info, uploaded images, usage data

How we use it: Provide service, improve AI, support

What we share: Nothing for marketing; anonymized data only

Your rights: Access, delete, export your data anytime

1. Information We Collect

Account Information

Email address and name (when you sign up)
Profile information you provide
Authentication data (OAuth tokens)
Account preferences and settings

Content and Usage Data

Images you upload for design generation
Design preferences and selections
Generated design outputs
API usage statistics and patterns

Technical Information

IP address and location data
Browser type and device information
Usage patterns and feature interactions
Error logs and performance metrics

2. How We Use Your Information

Service Provision

Process your images and generate design alternatives
Maintain your account and provide customer support
Process payments and manage subscriptions
Send service-related communications

Service Improvement

Improve our AI models and algorithms
Analyze usage patterns to enhance features
Debug issues and optimize performance
Develop new features and capabilities

Legal and Security

Comply with legal obligations
Protect against fraud and abuse
Enforce our terms of service
Maintain platform security

3. Information Sharing and Disclosure

We do NOT sell your personal information

RoomWhiz does not sell, rent, or trade your personal information to third parties for marketing purposes.

Limited Sharing

We may share information only in these specific circumstances:

Service Providers: Trusted partners who help operate our service (cloud hosting, payment processing)
Legal Requirements: When required by law, court order, or government request
Safety: To protect the rights and safety of RoomWhiz and our users
Business Transfer: In case of merger, acquisition, or asset sale (with notice)

Anonymized Data

We may use and share anonymized, aggregated data that cannot identify you personally to improve our services and for research purposes.

4. Data Security and Protection

We implement appropriate technical and organizational measures to protect your information:

Technical Safeguards

Encryption in transit and at rest
Secure API endpoints and authentication
Regular security audits and updates
Access controls and monitoring

Organizational Measures

Limited access on need-to-know basis
Employee training on data protection
Incident response procedures
Regular compliance reviews

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but work continuously to improve our protections.

5. Data Retention

We retain your information for different periods based on the type of data:

Account Information: Until account deletionActive account

Uploaded Images: 30 days after processingAuto-deleted

Generated Designs: Until deletion requestUser controlled

Usage Analytics: 2 years (anonymized)Aggregated

You can request deletion of your data at any time through your account settings or by contacting us.

6. Your Privacy Rights

You have the following rights regarding your personal information:

Access & Export

Download a copy of your data anytime

Correction

Update or correct your information

Deletion

Request deletion of your account and data

Portability

Transfer your data to another service

Restriction

Limit how we process your data

Objection

Object to certain data processing

How to Exercise Your Rights

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Essential

Required for basic functionality and security

Analytics

Help us understand how you use our service

Preferences

Remember your settings and choices

You can control cookie preferences in your browser settings. Disabling essential cookies may affect service functionality.

8. Children's Privacy

Age Restriction: Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

If you believe we have collected information from a child under 13, please contact us immediately at privacy@roomwhiz.comand we will take steps to remove such information.

9. International Data Transfers

Your information may be processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place for such transfers:

Standard Contractual Clauses approved by the European Commission
Adequacy decisions for certain countries
Other legally recognized transfer mechanisms

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will:

Update the "Last updated" date at the top of this policy
Send email notifications to registered users
Display prominent notices in our service
Provide 30 days notice for material changes

Your continued use of our service after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Privacy Team

Email: privacy@roomwhiz.com

Response Time: Within 72 hours

Mailing Address

RoomWhiz, Inc.
Privacy Officer
San Francisco, CA
United States

Data Protection Officer (EU)

For EU residents: dpo@roomwhiz.com

This Privacy Policy is part of our commitment to transparency and protecting your privacy rights.

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